Reception overwhelmed during appointments
Three calls land while the chair is mid-procedure. Two go to voicemail. One was a new patient — gone.
Dental Clinics
AI Agents & Automation for Dental Clinics
Stop losing new patients to slow phones, missed enquiries, and no-shows. Built for clinics using Cliniko, Dentally, and Praktika.
15-min call
Free pilot available
Australian-built
The Reality
The four things eating your week.
No-shows costing thousands a month
Even a 5% no-show rate on a busy chair is five-figure annual revenue. Manual reminders don't fix it.
After-hours enquiries lost to voicemail
Most patient enquiries land between 6pm and 10pm. Without an after-hours AI, that booking goes to a competitor.
Recall campaigns nobody runs
Six-month recalls are gold. Reception "will get to it." Six months becomes twelve. Hygienist chair sits empty.
What We Build
Six use cases purpose-built for dental.
24/7 AI chat agent for patient enquiries
Answers patient questions, captures booking enquiries, and routes them into Cliniko, Dentally, or Praktika for your front-desk team to confirm.
Automated no-show reminders
SMS, email, and voice reminders at 7 days, 24 hours, and 2 hours — cutting no-shows by up to 40%.
Recall campaign automation
6-monthly cleaning recalls and treatment recalls running in the background, every cycle, no manual work.
New patient onboarding sequence
Welcome SMS, intake form pre-filled, medical history captured, first-visit reminders sent automatically.
After-hours enquiry capture
AI chat agent answers patient questions, captures the enquiry, and books an in-hours callback — even at 10pm.
Treatment plan follow-up
Patients with pending treatment get gentle, scheduled nudges with finance options and easy booking links.
Tools We Integrate With
Connects to the software you already run.
Cliniko
Dentally
Praktika
D4W
HiCaps
Google Calendar
Tyro
Sample Workflow
A typical enquiry, end to end — without your team touching it.
Patient calls
AI chat agent responds
Cliniko booking made
SMS confirmation
Reminder scheduled
Recall queued
Pricing
Transparent, fixed-price builds. No surprises.
Indicative starting prices. Final scope and pricing confirmed after the free strategy call.
Starter
Starts from
$2,500
Single AI agent
- Branded AI chat agent for patient enquiries
- Cliniko / Dentally / Praktika integration
- SMS confirmation + 24-hour reminder
- Standard knowledge base build
- 30 days of post-launch refinement
Growth
Starts from
$5,500
Full front-desk automation stack
- AI chat agent for patient enquiries
- PMS integration + Google / Outlook calendar sync
- No-show reminder sequences (SMS + email)
- Recall campaign automation
- After-hours enquiry capture
- 90 days of weekly optimisation
Scale
Starts from
$9,500
Multi-location + treatment plans
- Everything in Growth
- Multi-clinic routing logic
- Treatment plan follow-up sequences
- New patient onboarding flow
- Custom reporting dashboard
- 12 months managed optimisation
Questions
Common questions from dental operators.
Yes. We build on enterprise-grade infrastructure with end-to-end encryption, Australian data residency where required, and full Privacy Act / OAIC compliance. We sign DPAs as standard and your clinic remains the data controller at all times.
Yes — Cliniko, Dentally, and Praktika are first-class integrations. D4W and EXACT we support via middleware. We confirm exact capability for your PMS during the discovery call before any work begins.
The agent can quote standard private health rebates, explain HiCaps on-the-spot processing, and answer most claim questions. Edge cases (specific item-number disputes) route to reception with full context.
Every clinic gets a custom emergency escalation rule — pain ratings, swelling, trauma keywords trigger immediate triage logic that either books the next emergency slot or routes to a dentist on call.
Yes. Tone, terminology, treatment names, opening hours, suburbs served, fees, and finance options are all configured during build. You get a knowledge dashboard to update anything anytime.
A second receptionist in Australia averages $65–75k/year fully loaded. A full chat-agent and automation build is typically a one-off $5–10k plus ongoing optimisation — and it supports your existing team rather than replacing them. ROI is usually clear inside 90 days.